Designing the Future Workforce: How to Use AI to Augment Human Capabilities?

As AI becomes more embedded in everyday work, the real challenge organizations face is no longer access to technology, but how work itself is designed. This article explores how AI can be used to augment human capabilities through reducing low-value tasks, supporting better thinking, and amplifying human impact. It also highlights the risks of poor augmentation and the leadership choices required to build a future workforce that is not only more productive, but more human.